- 1 Posts
- 1 Topics
- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 144206 Posts
- 634 Topics
- 27635 Solutions
1. Log into my o2.
2. Select the number you want to get the PAC code for.
3. Go to "More" in the nav bar at the top of the page, a drop done menu will appear.
4. Click update your personal details
5. At the bottom of this page is a "Thinking of switching from o2" section
6. Press continue on this section and follow the next steps, (may need to turn off your ad blocker). and you should get your PAC code if you have multiple devices through my o2.
- 122832 Posts
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- 7467 Solutions
You need to call customer service.
Call 202 from your mobile or 0344 809 0202
If you have no access to a phone then use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Guide: How to get your PAC [June 2021 Update]
- 144206 Posts
- 634 Topics
- 27635 Solutions
1. Log into my o2.
2. Select the number you want to get the PAC code for.
3. Go to "More" in the nav bar at the top of the page, a drop done menu will appear.
4. Click update your personal details
5. At the bottom of this page is a "Thinking of switching from o2" section
6. Press continue on this section and follow the next steps, (may need to turn off your ad blocker). and you should get your PAC code if you have multiple devices through my o2.
