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Ordered a phone from 02 online and have no idea when I might receive it

MojoPhil
Level 1: Joiner
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I ordered a phone more than a week ago via 02's website. The website asked me to start my preferred delivery day. That day came and went and I can't get hold of anyone to understand when I can expect my phone to arrive. If its going to significantly delayed, I'm tempted to cancel. But again, I can't get hold of anyone on the customer service lines (after more than an hour of waiting)

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Bambino
Level 74: Whizz kid
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@MojoPhil Try reaching O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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Bambino
Level 74: Whizz kid
  • 18730 Posts
  • 914 Topics
  • 2309 Solutions
Registered:

@MojoPhil Try reaching O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



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