on 29-12-2021 02:17
Hello,
I am in Australia. have the O2 travel bolt on but am not able to get coverage either mobile network or internet unless I have WiFi. I've put data roaming on but still no luck. I cannot use my phone for GPS, WhatsApp or even make a call. I travelled frequently before Covid and have never had this problem before.
Any suggestions?
on 29-12-2021 09:34
Hi @Fiona9
Some things to try
Manually search for another network
Reboot the phone
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the roaming bar on your account
. If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this
Veritas Numquam Perit
on 31-12-2021 14:24