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Level 1: Joiner
Posts: 4
Registered: ‎02-03-2021

O2 - the hell - Need to speak to someone

how can I contact a f ... GURU 

 

I'm doing circles between contact us and again contact us ....and that idiot AURA

 

 

I need help with roaming in Romania ...no data available ....it show 4G but not internet 

 

 

 

Level 50: Versatile
Posts: 7,031
Registered: ‎26-03-2014

Re: O2 - the hell - Need to speak to someone

@O2Daniel @O2Thomas can you help?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Posts: 116,777
Topics: 575
Solutions: 16,224
Registered: ‎04-04-2012

Re: O2 - the hell - Need to speak to someone

@ionut_tic 

What phone?

If an iPhone, change apn to "mobile.o2.co.uk"

If Android, try manually searching for a different network, reboot phone a few times and see if it comes online.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
O2 Support
Posts: 47
Registered: ‎06-07-2020

Re: O2 - the hell - Need to speak to someone

Thanks for the tag @gmarkj. I will Private message you now @ionut_tic 

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Level 1: Joiner
Posts: 4
Registered: ‎02-03-2021

Re: O2 - the hell - Need to speak to someone

hi 

 

is  APN: idata.o2.co.uk

Level 1: Joiner
Posts: 4
Registered: ‎02-03-2021

Re: O2 - the hell - Need to speak to someone

username: vertigo

password: ********

 

the network is TELEKOM.RO

Posts: 116,777
Topics: 575
Solutions: 16,224
Registered: ‎04-04-2012

Re: O2 - the hell - Need to speak to someone

 


@ionut_tic wrote:

hi 

 

is  APN: idata.o2.co.uk


@ionut_tic 

Change it to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎02-03-2021

Re: O2 - the hell - Need to speak to someone

sorted

 

thank you

Posts: 116,777
Topics: 575
Solutions: 16,224
Registered: ‎04-04-2012

Re: O2 - the hell - Need to speak to someone

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)