on 14-08-2021 14:51
Hi my sky broadband has been down since Tuesday, the o2 reception is very poor inside calls drop and 4 g is very rare, what can I do as I’m paying for a service that I don’t receive I basically can’t use my phone indoors my postcode is ox14 3
on 14-08-2021 15:25
Hi @JWN have you tried the O2 signal testing and reporting tool
Online: http://status.o2.co.uk/
App:
https://www.o2.co.uk/apps/my-network
And this guide may help a little:
Guide: Do you have poor coverage / signal Indoors? This may help Explain / resolve it