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O2 recycle

Merlene
Level 1: Joiner
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Hi. I saw an offer in O2 about getting a Samsung and free laptop. I just upgraded my phone last May and I want to recycle it and get the same unit but had the 256GB instead because I have the 128GB. If I recycle my mobile now do I need to pay the rest to get the same mobile and the free laptop?

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MI5
Level 94: Supreme
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@Merlene 

You'll need to pay off what's left on your device plan to upgrade again now.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121933 Posts
  • 608 Topics
  • 18809 Solutions
Registered:

@Merlene 

You'll need to pay off what's left on your device plan to upgrade again now.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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