Solved: O2 recycle

Merlene · ‎20-10-2021

Hi. I saw an offer in O2 about getting a Samsung and free laptop. I just upgraded my phone last May and I want to recycle it and get the same unit but had the 256GB instead because I have the 128GB. If I recycle my mobile now do I need to pay the rest to get the same mobile and the free laptop?

MI5 · ‎20-10-2021

@Merlene

You'll need to pay off what's left on your device plan to upgrade again now.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-10-2021

@Merlene

You'll need to pay off what's left on your device plan to upgrade again now.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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