on 27-10-2021 19:09
I received a text today from o2 advising that my airtime bill is £29. This has went up by £7.
I have the o2 open discount for working for the NHS, so thought maybe that had something to do with it. When I checked that I was still discounted, it advised it ends in November 2021. I was advised this was for 2 years.
is there any advice as to why the price has increased and why my discount is ending a year earlier than I was told?
Solved! Go to Solution.
on 27-10-2021 19:32
Hey @R1234
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 27-10-2021 19:32
Hey @R1234
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks