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Level 1: Joiner
Posts: 4
Registered: ‎07-01-2021
Accepted Solution

O2 Iphone: Wifi and BlueTooth keep turning themselves on even though I keep turning them off

Hi,

 

My Wifi and BlueTooth keep turning themselves on even though I turn them off.

I am new to Iphone.
Apple suggested I look at Settings -> Mobile Data -> Mobile Data Network.
In that section Mobile Data; Visual VoiceMail; MMS; PERSONAL HOTSAPOT; all use a Vertigoaccount.

Is this as expected or is this irrelevant to my issue?

Posts: 116,730
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Registered: ‎04-04-2012

Re: O2 Iphone: Wifi and BlueTooth keep turning themselves on even though I keep turning them off

@RobinMurison 

It's irrelevant.

You need to turn off wifi and bluetooth from the settings menu on your phone.

If you use the notification panel, they will only turn off temporarily.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 4
Registered: ‎07-01-2021

Re: O2 Iphone: Wifi and BlueTooth keep turning themselves on even though I keep turning them off

[ Edited ]

Thanks but I  do not even no where the notifications area is. I turned them off on the settings page and they came back on after a week or so.

At least I happened to be in the settings for something else enitrely, after I had turned them off a week or two earlier, when I noticed they were back on so I turned them off again.

Level 1: Joiner
Posts: 4
Registered: ‎07-01-2021

Re: O2 Iphone: Wifi and BlueTooth keep turning themselves on even though I keep turning them off

[ Edited ]

User error, I let my daughter turn on my Personal Hotspot which turns them on.