O2_Alert text messages

[Teressa]

Today, 16 October '20 @ 17:07hrs, I received 2: O2_Alert text messages stating: "You've been sent a media message from +447795123057. View it at www.o2.co.uk/m/by typing in your mobile number and pin: d913xx"

Can the O2 Gurus please clarify if these are from O2 or fake?

Upon a previous occasion I incurred a bill that was double my normal rate but did not alert the Fraud Department, it was from a company called Tap2bill, it is known throughout the world for Fraudulent behaviour but not questioned.

After checking my bill to date I have not incurred any additional charges and I have not been sent any 'media messages from that telephone number. After checking my 'contacts' no-one has the above telephone number.

Are these verified text messages, if so and I am to incur 'false' additional charges will they be refunded?

If they are fake, do other customers need to be made aware of these?

Your soonest attentions pls.

TY

[MI5 · Accepted solution]

@Teressa 

These are mainly marketing texts.

You won't be charged but are probably not worth spending time on retrieving either.

I'd just delete it personally.