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Level 1: Joiner
Posts: 1
Registered: ‎22-01-2021

Not receiving vodafone sms

Sorry if this is a little repetitive, but I am an O2 customer but have recently stopped receiving sms messages from Vodafone customers. Any help would be appreciated
Posts: 117,655
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Not receiving vodafone sms

@A17mse 

If it's all Voda numbers it must be a network issue.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)