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Not receiving texts

81
Level 1: Joiner
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on ‎12-11-2020 17:31

on ‎12-11-2020 17:31

I had an upgrade and now am not receiving texts
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MI5
Level 94: Supreme
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on ‎12-11-2020 17:54

on ‎12-11-2020 17:54

@81 

If you have done a sim swap t can take 24 hours for texts to come online.

If over that, check the help here Guide: Text Message Tips (not sent or received) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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LukasB
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on ‎18-11-2020 15:18

on ‎18-11-2020 15:18

He @81 just checking on you- has this been sorted?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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