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Not receiving text messages

Jen11
Level 1: Joiner
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on ‎19-01-2021 21:35

on ‎19-01-2021 21:35

I have a Samsung s10 and over the last few days I'm not able to receive messages from certain contacts, no new updates, turned phones on and off, deleted contacts and re-added still no joy, can anyone help please
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MI5
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on ‎19-01-2021 21:39

on ‎19-01-2021 21:39

@Jen11 

Check your blocked messages list within the messages app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Jen11
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on ‎19-01-2021 21:43

on ‎19-01-2021 21:43

Done this too
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jonsie
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on ‎19-01-2021 21:54

on ‎19-01-2021 21:54

Try this in the link

Guide: Text Message Tips (not sent or received) 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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