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No volt upgrade

FatBstard
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Hi,

I upgraded my phone at the weekend, as part of the package it said if i have O2 and Virgin i would get double data on my plan. So i pulled the trigger and bought my new phone, however my plan still shows the original DAGA package i selected when i bought it, it hasnt doubled up? I already had Volt activated on my old phone, is this a problem getting the data upgraded?

 

Thanks.

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MI5
Level 94: Supreme
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@FatBstard 

See main thread here https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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jonsie
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MI5
Level 94: Supreme
  • 123727 Posts
  • 611 Topics
  • 19957 Solutions
Registered:

@FatBstard 

See main thread here https://community.o2.co.uk/t5/Welcome-News/Introducing-Volt-the-new-supercharged-service-from-Virgin...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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