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No signal

Chloe32
Level 1: Joiner
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I have been having signal problems for about 2 months now. I called last month, when I was told it was my sim, yet I've had the same sim for many years and no issues. Then after about 20 minutes was told there was an issue in my area. Now I'm still having the same issues, I'm missing important phone calls, because my phone always has no mobile data, I'm unable to use any Internet use, outside of a WiFi area. Can anyone advise me on what can be done please?

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MI5
Level 94: Supreme
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@Chloe32 

Check here O2 Service Status

and here Guide: Is the network down for me or everyone? 

Did you try a new sim as suggested?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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