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No signal

samanthas
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we can’t get signal by the app says there isn’t any issues 

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gmarkj
Level 57: Major
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Here's a few guides about network issues @samanthas 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

If you can, try your sim in another phone or another sim in your phone - that will indicate where the issue is.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 57: Major
  • 8269 Posts
  • 89 Topics
  • 586 Solutions
Registered:

Here's a few guides about network issues @samanthas 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

If you can, try your sim in another phone or another sim in your phone - that will indicate where the issue is.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

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RooLaw
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same with me : (

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MI5
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@RooLaw wrote:

same with me : (


Try rebooting phone first off wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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