cancel
Showing results for 
Search instead for 
Did you mean: 

No signal

samanthas
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

we can’t get signal by the app says there isn’t any issues 

Message 1 of 4
117 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 55: Good Authority
  • 7981 Posts
  • 86 Topics
  • 510 Solutions
Registered:

Here's a few guides about network issues @samanthas 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

If you can, try your sim in another phone or another sim in your phone - that will indicate where the issue is.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 4
115 Views
3 REPLIES 3

gmarkj
Level 55: Good Authority
  • 7981 Posts
  • 86 Topics
  • 510 Solutions
Registered:

Here's a few guides about network issues @samanthas 

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

If you can, try your sim in another phone or another sim in your phone - that will indicate where the issue is.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 4
116 Views

RooLaw
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

same with me : (

Message 3 of 4
102 Views

MI5
Level 94: Supreme
  • 121823 Posts
  • 607 Topics
  • 18763 Solutions
Registered:

@RooLaw wrote:

same with me : (


Try rebooting phone first off wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
89 Views