cancel
Showing results for 
Search instead for 
Did you mean: 

No signal - mast taken down

Nikki14
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
A mast was taken down near me resulting in very poor signal for the last month or so...what do I do about getting some sort of compensation for this?
Message 1 of 2
137 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 71: Golden Child
  • 17785 Posts
  • 858 Topics
  • 1823 Solutions
Registered:

@Nikki14 You'll need to speak to customer service in the morning, but there's no guarantee you'll be compensated.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

Other numbers here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
131 Views
1 REPLY 1

Bambino
Level 71: Golden Child
  • 17785 Posts
  • 858 Topics
  • 1823 Solutions
Registered:

@Nikki14 You'll need to speak to customer service in the morning, but there's no guarantee you'll be compensated.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

Other numbers here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
132 Views