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No service

DJS1
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Hi 

My iPhone has had no O2 service in the last two days.  I have tried restart of phone, reset network settings, re-inserted SIM and inserted SIM into a different iPhone.   All to no avail.  The network status suggests no network issues in the area, so make me wonder if the SIM is at fault.

Any thoughts?

Thanks

Dean

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MI5
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@DJS1 

Sounds likely a SIM fault if not working in another phone. 

Call O2 to check your account and order a new SIM. 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 119220 Posts
  • 604 Topics
  • 17245 Solutions
Registered:

@DJS1 

Sounds likely a SIM fault if not working in another phone. 

Call O2 to check your account and order a new SIM. 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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DJS1
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Thanks will give them a call.

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MI5
Level 94: Supreme
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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