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Level 1: Joiner
Posts: 5
Registered: ‎21-01-2021

No service

Since yesterday I've had no mobile service at all, and it's not the first time this has happened, it's happened multiple times over the last few months. I have tried doing everything which has been suggested to me by the FAQ's and other suggestions, but nothing has worked.
Posts: 116,602
Topics: 573
Solutions: 16,159
Registered: ‎04-04-2012

Re: No service

@danielflavell 

Check for and report faults here O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 5
Registered: ‎21-01-2021

Re: No service

You think I haven't already don't that
Posts: 116,602
Topics: 573
Solutions: 16,159
Registered: ‎04-04-2012

Re: No service

Dunno, how would I?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,432
Topics: 580
Solutions: 4,303
Registered: ‎04-01-2009
Level 1: Joiner
Posts: 5
Registered: ‎21-01-2021

Re: No service

People must think I'm dumb, I've tried everything ***!
Posts: 84,432
Topics: 580
Solutions: 4,303
Registered: ‎04-01-2009

Re: No service

Have you been able to try your sim in another phone?

That way the issue can be narrowed down

Are your bills up to date?

Level 1: Joiner
Posts: 5
Registered: ‎21-01-2021

Re: No service

Tried that already and yeah they're up to date, still nothing
Posts: 84,432
Topics: 580
Solutions: 4,303
Registered: ‎04-01-2009

Re: No service

So does your sim work in another phone @danielflavell 

If it does then your handset is the problem

If it doesn't then it's an account problem and @O2Lisa  or @O2Georgina  can look at that in the morning

Just to eliminate one or the other and to give them a starting point

Level 1: Joiner
Posts: 5
Registered: ‎21-01-2021

Re: No service

Doesn't work at all even in other phones