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No service on iPhone

annoman
Level 1: Joiner
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Registered:

No service on my iPhone......says mobile data...update required to use mobile. 

 

[Edit: topic title clarified]

 

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MI5
Level 94: Supreme
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@annoman 

Try connecting to iTunes on PC

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 3
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Marjo
Former Staff
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Hi @annoman , did the above suggestion with your iPhone or are you still experiencing the issue?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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