No order confirmation email

[rmach1990]

So I've upgraded my phone recently, but haven't received an email with order confirmation, which I need to claim Samsung Chromebook. I already received my phone and everything but don't have a proof of purchase that I could send with the claim.

[TallTrees · Accepted solution]

Hi @rmach1990 

Welcome to the o2 Community forum 

It should be on MYO2 page

Guide: How do I get to the 'Download Bill' page? 

[MI5]

@rmach1990 

Look in your recent orders in your MyO2.

You can save the order details by printing as a pdf which you can then attach to your claim.

[rmach1990]

Ok, download page with my recent work as a PDF file, took screen shot of it, and it's in review now. We'll see if it it works. Thanks for response 🙂