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No network on upgrade phone

BJN
Level 1: Joiner
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Hi I have just upgraded my iPhone and transferred all data across phone to phone. I gave WiFi but no network and cannot make a call or send or receive text messages 

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MI5
Level 94: Supreme
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@BJN 

You need to use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123809 Posts
  • 611 Topics
  • 20035 Solutions
Registered:

@BJN 

You need to use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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