on 19-11-2021 11:43
I cannot connect to 4g . I have a 4bar thing top left with a ? Above it . In drop down menu it says sign in to 02
Solved! Go to Solution.
on 19-11-2021 12:43
Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
on 19-11-2021 11:45
Cannot connect to any online chat with 02 even tried ringing but it just hangs up on me
on 19-11-2021 11:48
on 19-11-2021 11:48
Have you tried rebooting your phone?
on 19-11-2021 11:51
on 19-11-2021 11:51
Yes rebooted still no 4g just will not connecting . Can't contact any kind of support from 02 either
on 19-11-2021 11:54
on 19-11-2021 11:54
Could be a network issue, you can check here O2 Service Status
Help guide here also Guide: Is the network down for me or everyone?
on 19-11-2021 12:01 - last edited on 22-11-2021 11:55 by RafaC
on 19-11-2021 12:01 - last edited on 22-11-2021 11:55 by RafaC
Network in my area is fine .[Personal details removed]
on 19-11-2021 12:03
Can't get hold of o2 for any kind of help at all 😞
on 19-11-2021 12:43
Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this