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No 4G signal at all!

SamBains13
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Absolutely struggling to get any 4G signal at home when off wifi, only 3G and can’t browse the internet at all. Was told there was a previous issue where the mast needed to be tilted to ensure we get 4G coverage and 6 months down the line still nothing. Something need to be done about this!!!
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SamBains13
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Have reported this to o2 and they just knocked money off a bill but now I’m looking to switch it still hasn’t been sorted and the service has been awful!
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Cleoriff
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@SamBains13 

I'll ask @O2Emma to take a look at this for you. Wait for a private message from her.

*The Game Is On*

Girl in a jacket
Message 3 of 11
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O2Emma
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Hi @Cleoriff I will send a message thanks grin

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Message 4 of 11
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O2Emma
O2 Support
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Hi @SamBains13 I will need to send you a private message to look into it for you.

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Message 5 of 11
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Cleoriff
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Thanks @O2Emma thumbsup

*The Game Is On*

Girl in a jacket
Message 6 of 11
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ElStew
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I am struggling with the same thing, I have loads of data left yet nothing is loading when I try and use 4g
Message 7 of 11
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Cleoriff
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@O2Emma?

*The Game Is On*

Girl in a jacket
Message 8 of 11
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O2Emma
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No probem @Cleoriff I will send private message thanks.

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Message 9 of 11
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O2Emma
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HI @ElStew I will send you a private message so I can look into issue for you.

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Message 10 of 11
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