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New to o2, 4G issues

Ammi
Level 1: Joiner
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on ‎24-11-2021 22:46

on ‎24-11-2021 22:46

Hi, just joined o2, sim only plan, my 4G signal is terrible. Tried all the tips and tricks but still no luck. My download speed is 0.58 Mbps and my upload speed is 2.85 Mpbs. 

Anything else I can do before I leave for another network?

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MI5
Level 94: Supreme
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on ‎24-11-2021 22:56

on ‎24-11-2021 22:56

@Ammi 

You can see if 3g is faster but if you're in a busy area it may be best to check out other networks whilst you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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on ‎24-11-2021 23:03

on ‎24-11-2021 23:03

Me?

Off to try other networks sharpish!

Get free sim cards online from other networks before committing

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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