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New phone

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Moonman
Level 1: Joiner
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on ‎18-11-2021 18:19

on ‎18-11-2021 18:19

New phone arrived today, already an 02 customer, new phone arrived with a sim but cannot activate it?

Am I supposed to be using the sim card from my old phone?

 

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jonsie
Level 94: Supreme
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on ‎18-11-2021 18:44

on ‎18-11-2021 18:44

Use your old sim

or swap the sim using the old sim to text

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

on ‎18-11-2021 18:44

on ‎18-11-2021 18:44

Use your old sim

or swap the sim using the old sim to text

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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