New phone

Nick14 · ‎26-08-2021

Hi, I've just upgraded my mob but I can't make or receive calls. I'm on emergency call out to my disabled mother. How can I fix this as it is extremely important I can make/receive calls. Cheers

jonsie · ‎26-08-2021

There is an issue at the moment, as yet unresolved

https://downdetector.co.uk/status/o2/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TheresaV · ‎31-08-2021

The issue has now been resolved @Nick14 , please reboot your phone and if you are still experiencing problems, please reach out to customer services

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Ij4 · ‎31-08-2021

What time & date was the issue 'resolved' as per your understanding? Kind Regards

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