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New Tariff

Anonymous
Not applicable

My most recent contract ended in Oct.

I've just changed tariff from £10 per month for 10gb to £12.16 per month for 25gb Data.

My confirmation email confirmed this change but on my o2 account page it says I'll only have 12gb of data a month..

I would like confirmation from someone that I will be getting 25gb of data per month.

 

Thanks

 

M

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madasaf1sh
Level 76: Forum Legend
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@Anonymous 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Anonymous 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
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