on 04-07-2020 12:19
hi, I ugraded my plan from 20GB to 25GB. I received a new SIM. When I installed it it said not on Network. I put in the old SIM and it works fine. When I look at my account on line it confirms my upgrade. Can I just keep the old SIM
on 04-07-2020 12:41
Hi @loneranger
Yes, just use old sim. Its all changed on the system not the sim
Veritas Numquam Perit
on 04-07-2020 12:44
on 04-07-2020 12:44
Thanks, makes sense. Was just wondering why o2 go to the bother and expense of sending out new SIM.
on 04-07-2020 12:57
on 04-07-2020 12:57
Some people may want to swap their number @loneranger or the old sim may not fit in a new phone...
Just pop it in a drawer as a spare
Veritas Numquam Perit
on 04-07-2020 13:02
on 04-07-2020 13:02
OK, clears it up, cheers