Network issues - poor signal

[LJR]

My phone signal is always poor - one or two bar. When I make phone calls people says the words jumble and it sounds like I’m in a bubble! This happens for my partner on Voda too and my work phone on EE. I’m told there aren’t any Network issues in my postcode and I should post on here. Yesterday I didn’t have enough signal to even log on to here. If I’m lucky, we get 3G, rarely 4G!
We’ve got iPhone X, 11 and a Galaxy in the house - all the same!

[gmarkj]

Have you checked your postcode on the link below @LJR?
https://status.o2.co.uk/
What does it say?
If there are no reported issues, have you reported a problem on the My Network app?

[LJR]

I checked the network- it said it was fine, reported the issue, O2 have said the network is working- they said raise it as a question in the community!! Hopefully a Guru may help!

[gmarkj]

Will tag the advisors on today @O2Lisa and @O2Daniel to see if they can provide some additional support then @LJR

[O2Lisa O2 Support]

Thanks for the tag @gmarkj 

I'll message you privately @LJR so I can take some details and look in to this for you

[gmarkj]

Thanks @O2Lisa

[O2Lisa O2 Support]

You're welcome @gmarkj 

[LJR]

Thank you