on 15-10-2021 15:14
i have recently changed to 02 and cannot get a signal in any buildings, its hit and miss outside, its ok at home on our own wifi, l cant seem to get a chat with anyone and just not sure what to do, l need the phone in buildings, any help appreciated
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on 15-10-2021 15:57
on 15-10-2021 15:57
Some buildings are just rubbish when it comes to mobile phone signals as Radio Waves can struggle to penetrate walls and sub structures.
No network will ever offer any sort of guaranteed coverage in Buildings, and there is nothing you can do unless that company wants to pay o2 to build a mast / install microcells in its building.
Your only option is to cancel your o2 contract if outside of 30 days you will need to pay off the contract completely or if within 30 days cancel under the change of mind policy.
on 15-10-2021 15:57
on 15-10-2021 15:57
Some buildings are just rubbish when it comes to mobile phone signals as Radio Waves can struggle to penetrate walls and sub structures.
No network will ever offer any sort of guaranteed coverage in Buildings, and there is nothing you can do unless that company wants to pay o2 to build a mast / install microcells in its building.
Your only option is to cancel your o2 contract if outside of 30 days you will need to pay off the contract completely or if within 30 days cancel under the change of mind policy.