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Network issue when swapping sim

IanStuchfield
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Requested a swap of the sim card last night and I still have no network access.

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Cleoriff
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@IanStuchfield  Did you do the sim swap yourself Guide: Sim Swap: a mini guide 2017 update ? I

if so keep rebooting your phone (turning it on and off,) every 30 minutes or so. It should happen today. If not then you need to contact o2, which you can do via Skype. All details in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 106279 Posts
  • 790 Topics
  • 5478 Solutions
Registered:

@IanStuchfield  Did you do the sim swap yourself Guide: Sim Swap: a mini guide 2017 update ? I

if so keep rebooting your phone (turning it on and off,) every 30 minutes or so. It should happen today. If not then you need to contact o2, which you can do via Skype. All details in this guide Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket

View solution in original post

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