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Network Support

schneedle123
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there,

 

I'm messaging due to the lack of 3G or 4G signal in some parts of the following postcode: SE26 5JB.  I actually have no signal at all in some areas.

 

I have reported this issue several times over the last year.  The last time I received an email confirming no issues was on 1 January 2021.

 

The lack of signal is both internally and externally to buildings.  Please could you investigate this?

 

Thanks

 

Adam

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MI5
Level 94: Supreme
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  • 27490 Solutions
Registered:

@O2Lisa 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Lisa
Former Staff
  • 996 Posts
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Registered:

Thanks @MI5, I'll send you a private message @schneedle123 and look further in to this for you smiling

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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