Re: Network Support

JMKS · ‎31-01-2021

postcode FY3 9RY

sms received saying no issues, 30 and 31 January 2021

ref 24187754

I have a contract phone with you and to improve reception, I was advised to set up wifi calling, this sorted out the issue.

My current issue is with a PAYG sim, so I understand I cannot set up wifi calling, what else can I do?

When I switch this phone on it says no service, then after a while shows the bars symbol, bit no bars are lit up?

jonsie · ‎31-01-2021

I'll ask @O2Lisa if she can contact you in the morning @JMKS

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎31-01-2021

@JMKS

For payg just try different networks and see who gives the best signal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2Lisa · ‎01-02-2021

Morning guys, hope you've all had a nice weekend

Thanks for the tag @jonsie, sorry to hear you're having issues @JMKS, I'll message you privately so we can discuss this further

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks

O2

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