on 08-11-2021 14:09
Hi there, I'm currently travelling in Kenya and won't return to the UK for at least another year. Sadly my phone was stolen last night and my UK sim was inside it. Really stupid mistake.
The problem I have is that everything from google to WhatsApp to my bank require text messaging me on my UK number before I can activate them. I can't get a new sim as I'm not in the UK, and it's not worth changing everything every time I change country so I really need to get access to that number.
At the moment this is quite a pressing issue. Has anyone got any suggestions?
Solved! Go to Solution.
on 08-11-2021 14:15
on 08-11-2021 14:15
@Traveller The first thing you need to do is report the phone as stolen. They will hopefully be able to help you deal with your other issues:
You can contact O2 via social media as well:
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
on 08-11-2021 14:15
on 08-11-2021 14:15
@Traveller The first thing you need to do is report the phone as stolen. They will hopefully be able to help you deal with your other issues:
You can contact O2 via social media as well:
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
on 08-11-2021 14:48
O2 will send a replacement sim to your UK address.
If you have someone back in the UK, they can then forward it on to you.