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NEW SAMSUNG GALAXY PHONE

WESTCOUNTRY
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My new samsung galaxy has arrived, kept same number with 02.

Keeps telling me my number has not been verified? I cannot telephone or get SMS messages.

Is this normal HELP

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MI5
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@WESTCOUNTRY 

You need to use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123852 Posts
  • 611 Topics
  • 20048 Solutions
Registered:

@WESTCOUNTRY 

You need to use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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WESTCOUNTRY
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Great advice. all sorted. thanks

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MI5
Level 94: Supreme
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You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Toba
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What Model and how long does it take to arrive ?

Mine is taking too long 😑

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