Solved: NEW SAMSUNG GALAXY PHONE

WESTCOUNTRY · ‎08-12-2021

My new samsung galaxy has arrived, kept same number with 02.

Keeps telling me my number has not been verified? I cannot telephone or get SMS messages.

Is this normal HELP

MI5 · ‎08-12-2021

You need to use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-12-2021

@WESTCOUNTRY

You need to use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

WESTCOUNTRY · ‎08-12-2021

Great advice. all sorted. thanks

MI5 · ‎08-12-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Toba · ‎11-12-2021

What Model and how long does it take to arrive ?

Mine is taking too long 😑

O2

NEW SAMSUNG GALAXY PHONE

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