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My phone is not working

Qaseem
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi please help me immediate I have emailed this morning no response I have given a number for you to call no response this is working hours and my phone and service is down 

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Cleoriff
Level 94: Supreme
  • 106101 Posts
  • 790 Topics
  • 5428 Solutions
Registered:

@Qaseem 

This isn't O2. It's a community forum made up of members like yourself.

You need to call customer service.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

*The Game Is On*

Girl in a jacket

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Qaseem
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Please can someone call me on my mobile. (Personal details removed)

Message 2 of 3
81 Views

Cleoriff
Level 94: Supreme
  • 106101 Posts
  • 790 Topics
  • 5428 Solutions
Registered:

@Qaseem 

This isn't O2. It's a community forum made up of members like yourself.

You need to call customer service.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

*The Game Is On*

Girl in a jacket

View solution in original post

Message 3 of 3
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