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My old number

Patrick4
Level 1: Joiner
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Hi I’ve put my pac number in too transfer my old number to this sim but it’s not working yet any idea when it kicks in 

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MI5
Level 94: Supreme
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@Patrick4 

See help here for new customers to O2 https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

The process is different if you are joining O2 or already with O2.

If already a customer, you just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you have taken a new contract, but still with O2, you need to migrate your number Guide: Migration & porting into O2 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 121991 Posts
  • 609 Topics
  • 18834 Solutions
Registered:

@Patrick4 

See help here for new customers to O2 https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

The process is different if you are joining O2 or already with O2.

If already a customer, you just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you have taken a new contract, but still with O2, you need to migrate your number Guide: Migration & porting into O2 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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