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My new iPhone 13

dk651
Level 1: Joiner
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I have upgraded my iPhone but it won’t connect to 02 and when I put my old one on it’s still on 02.

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MI5
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@dk651 

You can use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@dk651 

You can use your old sim or do a sim swap to activate the new one Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Have you done a sim swap Guide: Sim Swap: a mini guide 2017 update? That will change the number to new sim and all should work.

Veritas Numquam Perit

Girl in a jacket
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