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My credit?

Pi-no
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Hi, I haven't answered yet:
I bought 15 L credit for this number this link: https://www.mobiletopup.co.uk/ why is it not considered?

Current balance £5.00*

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MI5
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@Pi-no 

Credit is exchanged for allowances https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122226 Posts
  • 609 Topics
  • 18980 Solutions
Registered:

@Pi-no 

Credit is exchanged for allowances https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Pi-no
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£15 Big Bundle

Unlimited minutes, unlimited texts and 15GB of 2G/3G/4G data in exchange for £15 each month. Includes data rollover of up to 15GB a month, subject to bundle caps.

Ok! In part I think I understand, But why this is it nowhere to be seen?

 

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Pi-no
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And here again what he asks precisely:
Enter card billing address?
Enter card payment details?
because I've tried everything but nothing seems to work ...

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Pi-no
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Sorry and Thanks MI5 For your patience ...

 

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MI5
Level 94: Supreme
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Do you have any allowances showing in your MyO2 @Pi-no ?

Did you call 4444 to load the top up voucher number to your account?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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