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Metered connections

Lau1
Level 1: Joiner
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I want to use my phone as a backup connection in case my house wifi goes down. When I try to connect it says this is a meter connection and then data does not transfer. Please could you help adjust this? Thanks

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madasaf1sh
Level 53: Renowned
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@Lau1 

 

Windows /Mac is reporting it correctly and there is nothing o2 can do to stop this.  All data connections are metered aka you pay for it, and for some it becomes expensive.

 

Have a look for a bar that says connect in the app you are using. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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Registered:

@Lau1 

You need to change it in the network connection settings on your PC.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
Level 53: Renowned
  • 3418 Posts
  • 24 Topics
  • 749 Solutions
Registered:

@Lau1 

 

Windows /Mac is reporting it correctly and there is nothing o2 can do to stop this.  All data connections are metered aka you pay for it, and for some it becomes expensive.

 

Have a look for a bar that says connect in the app you are using. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

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