MCK code

[Nananna]

I am trying to find any help in obtaining a MCK code from o2, I spoke to o2 advisers and been sent to Samsung customer service as I was told o2 don't have access to it. Samsung told me they cannot do that as my network provider supposed to do that for me as its sim related issue. Can anyone tell me if there's any way to get it from o2 as their advisers seems not to know what to do about it?

[jonnyp]

Just wanted to tell everyone who finds themselves here that Martin was able to sort out my problem, it took a while as Samsung needed to be contacted but @Martin-O2 was able to help me where other O2 support options/people were not, he's an absolute star and by reading other posts on here, seems to be almost single-handedly keeping the plates spinning, ship afloat etc.

Well chuffed with my solution!

Cheers

[MI5]

The only problem is that he can never take a holiday

[jonsie]

I've heard he isn't indispensable .....

[Cleoriff]

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@jonsie wrote:

I've heard he isn't indispensable .....

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No but @Martin-O2 should show someone else how to sort the MCK codes. He can't be here 24/7....

[jonsie]

I'm sure @LukasB  or @Marjo  will be able to help too

[Martin-O2]

Happy to help @jonnyp and thanks for the feedback! 

@Cleoriff, @jonsie, @MI5 anyone on the community team can handle the MCK code escalations. I think that because I did some of the early ones Google tends to bring people to threads where I have helped out. Feel free to tag the whole team for these and one of us will pick it up. 

[Cleoriff]

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@Martin-O2 wrote:

Happy to help @jonnyp and thanks for the feedback! 

@Cleoriff, @jonsie, @MI5 anyone on the community team can handle the MCK code escalations. I think that because I did some of the early ones Google tends to bring people to threads where I have helped out. Feel free to tag the whole team for these and one of us will pick it up. 

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Thank god @Martin-O2 

Not sure we should tag you in the Caribbean (should you ever get there)

[Martin-O2]

@Cleoriff  Haha If I ever make it to  the Caribbean my notifications will be turned off! 

[jonsie]

Pigeon post.....

[Cleoriff]

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@Martin-O2 wrote:

@Cleoriff  Haha If I ever make it to  the Caribbean my notifications will be turned off! 

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How inconsiderate of you @Martin-O2