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Lost samsung keyboard

Peter71
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Hi, I updated my galaxy note phone and my Samsung keyboard has disappeared. I've tried to download but can't do it. I click in the keyboard icon in text and WhatsApp and says updating. I've followed in structures for the web and in settings, apps it doesn't show language and input like Web advice suggests.
Thanks
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MI5
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@Peter71 

Look in app manager for samsung keyboard and clear cache and data from it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 12
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Peter71
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It's not there in app manager all other Samsung app are apart from that M15
Message 3 of 12
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MI5
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Which update was it @Peter71 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 12
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Peter71
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Version N986BXXU1CTL5
Does that make sense M15
Message 5 of 12
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jonsie
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Peter71
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I'm unable to type in anything I.e text message playstore I can only use speaker I downloaded another keyboard but i can only use on WhatsApp
Message 7 of 12
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jonsie
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Click on the link and you can send the app to your phone.

Message 8 of 12
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MI5
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@Peter71 

If you can't reinstall it you may have to do a factory reset, but make a backup first with SmartSwitch.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 12
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Peter71
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Thanks so much for your help guys much appreciated.
Take care and stay safe..
Message 10 of 12
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