Loss of service

[honorbarnes]

Hello, I am paying this month for my SIM card yet I’ve had no service for a week- my new SIM card with Id mobile isn’t working either. Please can you reactivate my 02 one as I am still paying for the service for the rest of the month 

[Cleoriff · Accepted solution]

@honorbarnes  This is a community forum not O2. You need to call O2 tomorrow using any number in this guide Guide: Coronavirus Community Help and Support