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Losing the will …!

JodiHuxley
Level 1: Joiner
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I have been on the phone for 70 minutes now and have been cut off FIVE times ! Have answered security 4 times and still I’ve not managed to get my issue resolved ! I am absolutely beside myself now … 😞 

I moved from o2 personal to business a few weeks ago (which I had major issues with as well ! ) since I moved over I can not set a custom voicemail on my phone. I get an error 1035 message. Apple have told me it’s a carrier issue.  I just want it sorting please 

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madasaf1sh
Level 56: Guvnor
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@JodiHuxley 


What number have you been calling as for business customers its 8002


Have you followed these instructions at all,  as Apple are talking ****.... 

 

Turn off your wifi. Goto Phone > keypad.

Press and hold 1. This will access your voicemail through your carrier.

Setup your voicemail. Hangup.

Shut down your phone. Turn it back on.

Goto Phone > Voicemail.

You should be good to go.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3798 Posts
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  • 899 Solutions
Registered:

@JodiHuxley 


What number have you been calling as for business customers its 8002


Have you followed these instructions at all,  as Apple are talking ****.... 

 

Turn off your wifi. Goto Phone > keypad.

Press and hold 1. This will access your voicemail through your carrier.

Setup your voicemail. Hangup.

Shut down your phone. Turn it back on.

Goto Phone > Voicemail.

You should be good to go.

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Bambino
Level 73: Relic 
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@JodiHuxley O2 Business is 8002 from your mobile or 0800 977 7337. Are those the numbers you're trying?

I DO NOT WORK FOR O2



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