cancel
Showing results for 
Search instead for 
Did you mean: 

Looking to upgrade but keep same sim card

Kiesha92
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I’m looking to upgrade my phone but want to keep my SIM card 

Message 1 of 2
47 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 123891 Posts
  • 612 Topics
  • 20066 Solutions
Registered:

@Kiesha92 

When you upgrade your new tariff is applied to your current sim card, so you just put it in your new phone, unless you want to use 5g, in which case O2 will send a new sim and you just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

You must, however, take a new tariff when you upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
45 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 123891 Posts
  • 612 Topics
  • 20066 Solutions
Registered:

@Kiesha92 

When you upgrade your new tariff is applied to your current sim card, so you just put it in your new phone, unless you want to use 5g, in which case O2 will send a new sim and you just do a sim swap Guide: Sim Swap: a mini guide 2017 update 

You must, however, take a new tariff when you upgrade.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
46 Views