cancel
Showing results for 
Search instead for 
Did you mean: 

Locked out of phone

Lindy05
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

MY phone died.  Switched it back on to realise it needed charged.  Plugged in charger and after a while restarted phone.  Had a message telling me the device is locked and to return to owner or to put in the pin.  I cannot remember setting this, however, I have tried all of my usual pins but nothing. Incorrect pin message and time out.

 

Tried online webchat to be advised to login in to MyO2 app. Kind of impossible as I cannot get into my phone.  Can someone please help

 

Kind regards

Lynne

Message 1 of 3
298 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

MI5
Level 94: Supreme
  • 144335 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

@Lindy05 

https://support.apple.com/en-gb/HT201441

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
292 Views