Solved: Re: Live chat

annoyed · ‎15-10-2020

Is there such thing as live chat any more?

MI5 · ‎15-10-2020

It's intermittent but will pop up here when available http://www.o2.co.uk/contactus or in the shop pages https://www.o2.co.uk/shop

Is there anything we can help with here ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎15-10-2020

@annoyed

It's intermittent but will pop up here when available http://www.o2.co.uk/contactus or in the shop pages https://www.o2.co.uk/shop

Is there anything we can help with here ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

annoyed · ‎15-10-2020

I am looking to try to pre order the iPhone 12, but im in contact still. When do I have to buy my contract out? is it when I pre order the iPhone 12 or when I get it?

MI5 · ‎15-10-2020

@annoyed

Your contract won't start until your phone is dispatched but you'll need to pay off your current device plan when you order.

It will be added to the amount to pay at checkout.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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